Privacy Policy
Effective Date: February 18, 2026
Welcome to Jacket Salad. We are committed to protecting your personal information and your privacy. This Privacy Policy details how we collect, process, share, secure and retain your personal data in full compliance with the Protection of Personal Information Act (POPIA), Act No. 4 of 2013 of South Africa, and other applicable laws.
1. Who We Are / Data Regulator
Jacket Salad operates as the responsible party (or data controller) of your personal information:
- Company Name: Jacket Salad
- Physical Address: 51 Hanover Street, Mayfair, Johannesburg, 2092, South Africa
- Email Address: [email protected]
- Telephone Support: +27 10 751 1787
- Business Registration: ZA-69298651
- Regulatory Jurisdiction: The Information Regulator (South Africa)
2. Scope of Policy
This policy applies to all personal information processed on this website, during inquiries, transaction administrations, escrow liaison setup, and contract analysis procedures. By engaging with our website or services, you agree to the processing activities detailed in this document.
3. What Personal Data We Collect
We process the following categories of personal information:
- Directly Shared: Full Name, professional agency role, mobile and landline numbers, postal and physical addresses, corporate details, transactional purchase agreements, deposit criteria, and messaging instructions.
- Automatically Shared: Client IP address, browser type and version, language selections, referral tracking strings, pages viewed, time spent per node, clickstream pathing, and persistent cookies tracking consent settings.
- Third-Party Shared: Analytical signals from search providers, property registries (deeds verification), and credentials validated under FICA criteria.
4. Purposes and Legal Bases for Processing
| Processing Purpose | Information Categories | POPIA / Lawful Basis Of Processing |
|---|---|---|
| Providing transaction administration & escrow setup | Name, Phone, Email, Transaction agreements, Sale value | Section 11(1)(b) - Necessary to execute or monitor execution of contract |
| FICA and compliance verification | Identity numbers, proof of physical residency, deeds data | Section 11(1)(c) - Compliance with legal obligations under South African laws |
| Customer support and responding to portal inquiries | Contact form info, inquiry texts, phone logs | Section 11(1)(f) - Legitimate interests of the business and the client |
| Improving online experiences and analytics cookies | IP addresses, device metadata, navigation history | Section 11(1)(a) - Express Consent given by the website user |
5. Cookies and Google Consent Mode v2
Our website utilizes a dynamic cookie consent interface with Google Consent Mode v2 integrated. Necessary technical parameters operate directly for navigation and safety. Optional performance, analytics, and advertising pixels start in a \'denied\' state. They will only run if you select ‘Accept All’ or custom enable them. You can adjust your consent choices at any stage by clicking the “Cookie Settings” command in the footer element.
6. Sharing Personal Data
We do not sell, let, browse, or exchange your personal information for marketing purposes. To fulfill our contract, we share vital client details with:
- Designated bank escrows and authorized financial institutions
- Independently chartered conveyancing partner attorneys in Johannesburg
- Government deeds registration authorities when verifying transaction legalities
- Underpinning server and analytic hosts, operating under binding processing agreements
7. Cross-Border Transfers
To operate secure web hosting databases and utilize optimization services, your data may be processed in secure nodes outside South Africa. Jacket Salad ensures recipients sign up to binding corporate rules offering an equivalent protection matching POPIA Chapter 9 requirements.
8. Data Retention Period
We maintain records of client data for as long as required to deliver on administrative packages, accounting audits, and South African tax/fiduciary laws, which mandate retaining transaction details for up to five (5) to seven (7) years following completion.
9. Your Legal Rights
Under POPIA, South African users have clearly defined rights regarding their personal information:
- Access: The right to confirm if we process your data and obtain copies.
- Correction: The right to update inaccurate, incomplete, or outdated details.
- Objection: The right to object at any time to processing based on legitimate interest frameworks.
- Withdrawal: The right to withdraw consent previously granted for analytics at any time.
- Filing Complaints: The right to mount a direct appeal to the South African Information Regulator: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001 ([email protected]).
10. Security Safeguards
We employ structured technical, physical, and administrative safety barriers to block unauthorized entry, alterations, destruction, or disclosure. These include secure SSL handshakes across our domain, encrypted web storage, and limited physical clearance at our corporate address in Mayfair.
11. Children\'s Protection
We do not collect personal information of minors under the age of 18 without explicit permission written by a parent or legal guardian. If you believe we have accidentally acquired such details, please contact us for immediate deletion.
12. Privacy Policy Updates
Jacket Salad retains authority to modify this document. Notice of adjustments will be declared clearly on this page with an adjusted date stamp.